We know this time of great uncertainty is having a huge impact on our lives, and we want to let you know we are doing all we can to help our customers. 

We are continually monitoring the guidelines and advice provided by the UK Government and Public Health England and are committed to making the right decisions for our customers and employees.

Our Customer Service team is currently experiencing high workload. If you are thinking about contacting us, please could we ask that you email us at in the first instance.

Please keep visiting this page for the latest information.

Is our website open as normal?

Yes, we are taking online orders as usual. However, we have put in place some additional measures to help our staff meet the needs of our customers at this time

Royal Mail services are currently deemed a part of the government's key infrastructure therefore we do not anticipate a service interruption to this service - there may however be a delayed service. Our other couriers have advised us there may be a delay in fulfilling their obligations - as such our premium delivery service cannot be guaranteed at this time.

To help us despatch your order, the daily order cutoff time may be earlier than normal. This will vary in different parts of the country, from day to day. We will endeavour to get your shoes to you as soon as possible.